★    ★    ★    ★    ★
Customer Service was Wonderful!
First of all the customer service I received was wonderful! I received a confirmation email that my order had been received and shortly after that it has shipped. My bag arrived quickly in great packaging. Great quality of leather. I am definitely going to order from you again!!! Thank you so much for allowing women to safely conceal in fashion. Keep up the great customer service!
Cullman, AL


★    ★    ★    ★    ★
Not only does IT'S in the BAG Boutique have a fantastic selection of Concealed Carry purses (the best I [have] found after searching the internet for days), the service provided was GREAT! My Cavalier Tote Bag perfectly fits my needs. But just meeting my [needs] would not be sufficient if the purse weren't made of high quality material and excellent workmanship. Highly recommend this purse even if you don't carry!!
Lakewood, CO


★    ★    ★    ★    ★
Great Concealed Carry Purse
I was really nervous about ordering a purse [online] without seeing it in person to check the quality and compartments especially seeing this would be [my] first concealed carry purse. But I'm very pleased with this purse. The purse is even more beautiful than [online]. The craftsmanship is great and I actually love it better than most purses I have owned because it is taller and not so wide; my belongings seem to stay in place better because of the height and the stiffness of the real leather. Diana was a great help with getting this bag to me when I needed to change the address after ordering.
Copperas Cove, TX


★    ★    ★    ★    ★
Superb Customer Service
This was the best online shopping experience in memory. Diana was extremely proactive with giving updates on our order status. Additionally, our product was shipped quick! There are not enough words to describe the beauty and love I have for this handbag. I pulled it out of the box and fell in love immediately. I love everything from the way it feels, to the way it carries, to the jingling sound that the metal makes. It is light, it is beautiful, and it is a tool for concealed carry. Don't even thing twice, order this handbag. You'll be so glad you did.
Las Vegas, NV


★    ★    ★    ★   ★ 
Awesome Customer Service
Diana provided great customer service. She let me know the purse I ordered was on back order right away and gave me the option to select a different purse. When I chose to stay with my initial selection, she followed up with me when it was not available at the rescheduled time. She again gave me the option to select a different item and when I did she ensured it was shipped ASAP.
Lexington, KY


★    ★    ★    ★    ★
Excellent Customer Service Highly Recommended
Diana, the owner of this company, has exceptional customer service. She was always responsive to any phone calls that I made. Any and all questions that I had regarding my purchase were answered in full. Diana always made me feel like a valued customer. As for my purchase...AAAAA+++++ If anyone is hesitant or wondering as to whether to purchase from this company, I suggest that you do without reservation. This lady will bend over backwards to make her customers happy. Definitely would purchase from her again!!!
Windham, CT


★    ★    ★    ★    ★
Oh My... What an Awesome Bag!
This is my second bag from Diana, she is such as a great person to deal with. I was afraid to get this South Bay bag because I thought it would not stand up with my 9mm revolver in it.. Well it does! The leather is indeed very soft but it still stands up with my gun and all my other stuff in it. I love all the pockets. I have a huge Note 3 cell phone and the top zip pocket fits it perfectly! I bought the brown leather, and I like it so much I am thinking about buying the black one also.. The bag is big but I carry everything you can think of in a purse, can't make them too big. I love it! If you have any questions don't hesitate to contact Diana - she will answer you quite fast! I am sure I will be buying more bags from her.
Worthington, PA


★    ★    ★    ★    ★
Awesome bag and customer service!
I cannot say enough positive things about this bag and Diana from IT'S in the BAG Boutique. This bag is [the] perfect size for the items I want to carry. I have the tan bag and also the black bag. The customer service from this company is superb and could not ask for a faster response with some questions that I had. Shipping was also very fast and I am a happy customer. Thanks for your help, Diana.
Mt. Vernon, IL